Privacy policy

LeSportsac Thailand Privacy Policy
Data protection is a matter that LeSportsac Thailand values and uphold.  Our Customer’s privacy is important to us and we take this concern seriously. We will only voluntarily collect, store, disclose, or use your personal information. If you do not accept and agree with the terms and conditions prescribed this privacy policy, please refrain from using our platform, including registering as our member. 
We will only collect your information that deems necessary for us to fulfil our services. We may ask your permission to collect other information for other purposes such as improving our services and customer behavior analysis. We will only keep your information for as long as we are prescribed by the law or as it is necessary for the purposes of which such information was collected.  
You can visit our platform and browse without having to provide any personal information. During your visit, you will remain anonymous. You can purchase products on our Platform without being a member with LeSportsac Thailand. In addition, you can subscribe to our newsletter for the latest news and promotions.   
Collection of Personal Information  
Upon purchasing a product on LeSportsac Thailand, registering a membership with LeSportsac Thailand, signing-up for LeSportsac Thailand’s Newsletter, or otherwise you provided us with your personal information via any other channels that LeSportsac Thailand operates, we will collect your necessary personal information as the following:  
  • Name 
  • Delivery Address 
  • Email Address 
  • Mobile Number 
  • Date of Birth 
  • Gender 
You shall provide the most accurate information to LeSportsac Thailand. You shall keep your information up to date and inform us of any changes. We reserve the right to request for further documents to verify the information you provided. 
We will only collect your personal information that you provided to us voluntarily. If you choose not to submit your personal information, or subsequently withdraw your consent for us to use your personal information, we may not be able to provide you with our services. 
You may access and update your personal information at any time. If you provided any third party’s personal information, we assume that you have obtained consent from the relevant third party to share his or her personal information. LeSportsac Thailand is not responsible if the personal information you provided did not receive any consent from the relevant third party that is the rightful owner of such personal information. 
Use and Disclosure of Personal Information  
The personal information we collected from you will be used and/or shared with third parties for some or all of the following purposes:  
To facilitate your experience on our platform 
To process the order(s) that you have submitted on our platform
To process the payments for your orders that was made on our platform 
To deliver the products you have purchased on our platform
*Note: We may pass your information to a third party in order to make delivery of the product to you have ordered
  • To provide update on the delivery of the products
  • To use for customer support purposes
  • To compare information and verify with third parties that the information of the delivery is accurate 
  • To send newsletter about marketing or promotional materials
  • To carry out financial transaction related to the payments
  • To audit the data on our platform
  • To identify visitors on our platform
  • To carry out research on our user demographics and behavior
  • To provide useful information during your browsing on our platform
You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. 

In case of exceptional circumstances, LeSportsac Thailand may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfillment of legal or regulatory requirements and requests.

We may share your personal information with third parties or our affiliates for the abovementioned purposes, specifically, completing your transaction, managing your account, marketing and fulfilling any legal or regulatory requirements, or requests as deemed necessary by LeSportsac Thailand.

In sharing your personal information with third parties or our affiliates, we will try our best to ensure that the third parties and our affiliates will keep your personal information secure from unauthorized access, collection, use, disclosure, or similar risks. The information that the third parties and our affiliates obtained shall be use with good faith and only for their use only. 

As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information is generally one of the transferred business assets, unless the customer consents otherwise. In an unlikely event that LeSportsac Thailand, or substantially all of LeSportsac Thailand assets are acquired, customer information will be one of the transferred assets. 
LeSportsac Thailand’s rights to disclose personal information
You acknowledge and agree that LeSportsac Thailand has the right to disclose your personal information to any legal, regulatory, governmental, tax, law enforcement, or other authorities, or the relevant rights owner. 
If LeSportsac Thailand has reasonable grounds to believe that this closure of your personal information is necessary for the purpose of meeting any obligations, requirements, or arrangements, whether voluntary or mandatory, as a result of cooperating with an order, an investigation and/ or a request of any nature by such parties. To the extent permissible by applicable law, you agree not to take any actions, and or waive your right to take any actions against LeSportsac Thailand for the disclosure of your personal information in these circumstances.  
Withdrawal of Consent
You may withdraw your consent that you have given to LeSportsac Thailand to use, collect, and share your information at any time.  However, if you wish to withdraw your consent, you must inform LeSportsac Thailand via Lesportsac@mki.co.th. Please note that once you withdraw your consent, we may not be in the position to provide you our services or perform as promised in any contract we have with you. Our legal rights and remedies are expressly reserved in such event. 
Updating Your Personal Information  
You can update your personal information anytime by accessing your account on our platform. Please update your personal information in case there are any changes. If your personal information is not up to date, it may cause delay or other complications upon your order delivery. 
We take steps to share the updates to your personal information with third parties and our affiliates with whom we have shared your personal information if your personal information is still necessary for the purposes stated above.  
Requesting Your Personal Information  
If you would like to view the personal information we have collected from you, or you have any inquiry about the ways in which your personal information has been or may have been used or disclosed by LeSportsac Thailand within the past year, please contact us via Lesportsac@mki.co.th. We reserved the right to charge a reasonable administrative fee for retrieving your personal information records. 
Security of Your Personal Information  
LeSportsac Thailand ensures that all information collected will be safely and securely stored. We protect your personal information by:  
Restricting access to personal information 
Maintaining technology updates to prevent unauthorized computer access 
Securely destroying your personal information when it is no longer needed for any legal or business purpose 
Note: Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your password to anyone. If you have shared your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to LeSportsac Thailand. You could also be subject to be legally binding to actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us via Lesportsac@mki.co.th. Please make sure you log off from your account and close the browser when you finished using your account on a shared computer.  
Minor  
For any Minor as prescribed under Thai law, you must obtain you legal representative’s consent and permission prior registering an account on LeSportsac Thailand. Upon registration, we assume that you have obtained consent and permission from your legal representative. You agree and acknowledged that LeSportsac Thailand is not responsible for any registration without obtaining such consent and permission stated above. 
Collection of Computer Data  
LeSportsac Thailand may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you access or uses the services on our platform.
Currently, LeSportsac Thailand is using Google Analytic, Google Tag Manager, Facebook Pixel, and Google Search Console. Therefore, any information LeSportsac Thailand collected from any of these channels will also be protected under this Privacy Policy.
When you visit LeSportsac Thailand platform, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:  
Your computer's IP address 
Browser type 
Webpage you were visiting before you came to our Platform 
The pages within the Platform which you visit 
The time spent on those pages, items
Information searched for on the Platform, access times and dates, and other statistics.  
The information stated above are collected to help us improve our services.   
Cookies are small text files, in which are typically made up of letters and numbers. Cookies will be placed in the memory of your browser or device when you visit a website or view a message. Cookies allow us to recognize a particular device or browser and help us to personalize the content to match your preferred interests, and to make our services more convenient and useful to you.  
Web beacons are small graphic images that may be included on our platform. Web beacons allow us to count users who have viewed pages on our platform, in which it helps us understand your preference and interests. 
No Spam, Spyware, or Virus  
Spam, spyware or virus are not allowed on our platform. Any users, including Sellers are not allowed to add other users or Sellers via email or any other forms of communication, unless such user or Seller expressly gives consent to do so. You should not send any messages which contain spam, spyware or virus on our platform. If you would like to report any suspicious messages, please contact us via Lesportsac@mki.co.th.
Changes to the Privacy Policy  
LeSportsac Thailand shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this Policy will be published on this platform. 
Contact us
If you wish contact us to withdraw your consent that you gave LeSportsac Thailand to use your personal information, or you wish to request for the access and/or correction of your personal information, or you have any inquiries, or you have any comments or concerns, or you need any help on technical or cookie-related matters, please feel free to contact us via Lesportsac@mki.co.th.